About ATOM
Service is at the core of why ATOM exists; We are here to serve. Test.
Our guiding principle is: "We do the little things for each other so that the little things get done for our customers".
Envision a team standing steadfastly behind you, dedicated to your service. A partnership where you’re at the centre of everything we do. Like the Sun and Earth (if you didn’t guess – you’re the sun).
We don’t use a cookie-cutter approach. Start your journey with ATOM to witness first-hand our unique customer-centric, service-led method.
WE SEE YOUR NEEDS, YOU SEE OUR CAPABILITIES
WE SEEK FIRST TO UNDERSTAND
We create a tailored service solution by first seeking to understand your pain points. Our Account Managers might not be trained therapists – but we’ll listen to your business story and be your trusted confidant.
WHAT YOU NEED, WHEN YOU NEED IT
Shop over 1,000,000 little things at a warehouse near you, online or from a hard copy catalogue. We offer competitive pricing – every time.
We deliver Australia-wide including remote locations and have export capabilities. Whatever you can dream up, we can deliver it (except the pot of gold at the end of the rainbow – but we’ve tried!).
WE DON’T TRY TO FIT IN THE BOX
We shape a service solution around your broader needs. Whether that be through:
- Activating our specialist service divisions.
- Setting up one-on-one partnership reviews.
- Inventory agreements and more.
Our national team are locals, just like you. And they understand the nuances of your particular market, and the best order at the local pub.
EFFECTIVE PROCUREMENT SOLUTIONS
We believe you should work smarter, not harder. Manage your spending, procurement and purchase orders via your software or ERP. Or take advantage of our online ordering capability and tools.
Track backorders, download invoices, and visualise consumption data in real-time with our world-leading customer portal.
HAVE PRODUCTS WHERE THEY'RE NEEDED, ON YOUR SITE
Efficiently store, manage, and automate restocking of consumables, critical spares, and tools.
UNIFORMS, MINUS THE ENDLESS PAPERWORK AND COORDINATION
A dedicated team focused on optimising your uniform management process. Whether you've got 10 employees, or 10,000.
YOUR SOURCE FOR TRUSTED INDEPENDENT SAFETY EXPERTISE
Your specialised industrial safety team delivers measurable workplace safety improvements. Safety is their bread and butter.
YOU'RE GIVING BACK
For every WIRRA, Akurra, & Bibbulmun product sold, ATOM donates 1.5% to the ATOM Community Engagement Fund.
INDIGENOUS SOURCING
ATOM proudly supplies Indigenous-sourced PPE, workwear, office supplies & more from reputable brands.
OUR SUSTAINABILITY COMMITMENT
ATOM is committed to minimising our environmental impact by reducing energy, consumption, waste and more.
ATOM is also committed to high standards of ethical behaviour through our Modern Slavery Statement and Whistleblower Protection Policy.
40 YEARS OF BEING THE TEAM BEHIND THE TEAMS
Our history starts way back in 1978, when the first ATOM store (originally coined ATOM Supply) opened its doors in Darwin. 40 years on, we now operate a national distribution network and call the 400+ people in our team “ATOMites”.
In one word: SERVICE. Yes, ATOM has the capabilities that collectively create a point of difference from almost every other business in the industry…
But the following capabilities are uniquely ATOM and prove the key point of difference to delivering upon our SERVICE promise to you.
ATOM’s inventory investment - ensures what you need is as close to you as possible, including on-site.
ATOM’s localised service model – putting you in touch with the locals who are there to serve you.
ATOM’s 6 Point Saving Plan & Cost-Saving Guarantee. Learn more about ATOM's 6 Point Saving Plan.
WHAT WE STAND FOR
OUR VISION
ATOM’s vision is to be the team supporting the teams that drive industry in Australia. To achieve this vision, ATOM must be the most preferred partner in Australian industry by effectively managing the supply of all the little yet essential things customers need. This allows customers to stay focused on the bigger picture while ATOM makes the process easy.
OUR MISSION
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Nurture a culture in which our team do the little things for each other so that all the little things get done for our customers
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Design and invest in a business platform capable of fast and frictionless fulfilment of all the little things our customers need to get the job done
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Be the leader in consumable inventory mobile asset management technology, and specialist safety solutions in Australia
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Engage equally with all Australians and promote opportunities for Indigenous people
OUR VISION
IN 6 STEPS, LET US PROVE OUR PARTNERSHIPS VALUE TO YOU
We stand by our promises. Our Continuous Improvement plan is designed to cut through the noise and deliver you money and time savings in just 6 steps.
If, after working with us through our plan, ATOM fails to save you on the total cost of managing your little things, we’ll refund you the difference.
